Privacy Policy

OXAHOUSE is operated by OXALIS US INC. We collect and use personal information only as needed to operate our online store, process orders, provide customer service, prevent fraud, improve the website, and comply with legal obligations.

Information we collect

Depending on how you use the store, we may receive information such as your name, billing and shipping details, email address, phone number, order details, device and browser information, and interactions with the website. Payment information is processed through Shopify and applicable payment providers; OXAHOUSE does not store full payment-card numbers.

How we use information

We may use personal information to process and fulfill orders, communicate about purchases, provide support, maintain security, prevent fraud, comply with tax and legal requirements, and improve our products and services.

Service providers

We may share information with service providers that help us operate the store, including Shopify, payment processors, shipping carriers, analytics providers, and other vendors used to provide store functionality. These providers receive information only as necessary for their services.

Marketing

Marketing communications are sent only where permitted by law and according to your preferences. You may unsubscribe from marketing messages at any time using the unsubscribe option provided in the message.

Cookies and similar technologies

The store may use cookies and similar technologies required for shopping-cart functionality, checkout, security, analytics, and site preferences.

Data retention and rights

We retain information for as long as reasonably necessary for order processing, accounting, legal compliance, dispute resolution, and legitimate business purposes. Depending on your location, you may have rights regarding access, correction, deletion, or limitation of certain uses of your personal information.

Contact

Questions or requests concerning privacy can be submitted through the contact methods provided on oxa-house.com.