Privacy Policy
OXAHOUSE, operated by OXALIS US INC., respects your privacy and is committed to protecting your personal information.
Information we collect
When you visit oxa-house.com, create an account, place an order, contact us, or otherwise use our services, we may collect information such as your name, billing and shipping address, email address, telephone number, order information, device and browser information, IP address, and information about how you interact with our website.
Payments
Payments are processed through Shopify and the payment providers available at checkout. OXAHOUSE does not directly store complete payment-card information.
How we use your information
We may use personal information to process and fulfill orders, collect payment, provide shipping and delivery services, communicate with you about your order, provide customer support, prevent fraud and abuse, operate and improve our website, comply with legal obligations, and, where permitted, provide marketing communications.
Sharing of information
We may share information with service providers that help us operate our business, including Shopify, payment processors, shipping and fulfillment providers, analytics providers, and other vendors necessary to provide our services. We may also disclose information when required by law or to protect our legal rights.
Cookies and similar technologies
Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve our services, and support advertising or marketing where permitted by law. Available privacy choices can be managed through the privacy controls provided on our website and through your browser settings.
Marketing communications
If you choose to receive marketing communications, you may unsubscribe at any time using the unsubscribe option included in those communications.
Data retention and security
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations. We use reasonable administrative and technical measures designed to protect personal information.
Your privacy rights
Depending on where you live, applicable law may provide rights concerning your personal information, including rights to request access, correction, deletion, or information about how your personal information is used. Requests may be submitted using the contact information available on our website.
Children’s privacy
Our online store is not intended for children to make purchases independently. We do not knowingly collect personal information from children in violation of applicable law.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. The current version will be posted on this website.
Contact
Questions or requests concerning this Privacy Policy may be submitted through the contact information provided on oxa-house.com.
OXAHOUSE
Operated by OXALIS US INC.
oxa-house.com